Project Manager | Kitchener, ON

HUGO and Company is Hiring:
Project Manager | Kitchener, ON

HUGO and Company is a full-service senior transition management company specializing in supporting older adults, including moves involving dementia care.

We combine thoughtful design, strategic organization, and deep empathy to recreate home for our senior clients in a way that feels personal, familiar, and meaningful. Our work extends far beyond moving. We help seniors and families navigate change with dignity, confidence, and care. We believe stories matter more than sameness, and personal always trumps perfect.

HUGO currently operates in London, Brantford, Kitchener / Cambridge / Waterloo, Guelph, and is expanding within the Toronto market.

ABOUT THE ROLE

The Project Manager would be responsible for managing and coordinating all transition projects in the Kitchener and surrounding area. Reporting directly to the Business Development Manager for Kitchener, you liaise directly clients and will manage a team of stagers, organizers and subcontractors to recreate home for clients, and build the Kitchener market.

WHAT YOU’LL DO

Project Management and logistics – hiring appropriate talent to complete the project
Estimating projects and preparing project scope for client
Overseeing execution and outcomes of projects ensuring they are aesthetically pleasing, meet standards and completed within estimated time
Communication with head office admin and accounting – monthly meetings and check in’s as needed
In-home visits and communication with clients and retirement / care homes
Measuring of spaces and furniture
Creation of floor plans
B2B – maintaining and building authentic partnerships with care and retirement homes
Social Media engagement with clients and contacts, capturing content for digital marketing
Any additional tasks to build and maintain the business as required

YOU MAY BE A GREAT FIT IF YOU ARE…

Independent, organized, and comfortable managing your own priorities
Naturally skilled at relationship-building and communication
Professional, warm, and highly trustworthy
Detail-oriented and efficient in both visual and administrative work
Motivated by meaningful work and long-term impact
Enjoys building and collaborating on a shared vision – you dream with us!

ADDITIONAL REQUIREMENTS

Ability to work remotely and independently – ideally lives in Kitchener, ON or within driving distance
Eye for interior design and décor
Proficient in space planning – ability to create 2D floor plans
Detail oriented in visual and administrative tasks, highly organized and efficient
Empathetic, trustworthy, friendly, professional – able to navigate delicate situations as a gentle leader
Lives the brand values – coming from of place of serving our community with our skills and talents
Experience with and enjoys working with seniors and / or people living with dementia
Contacts in the retirement / care industry an asset
Business minded, resourceful, efficient, detailed, problem solver, team player, positive attitude
Valid drivers licence and vehicle
Police check once hired

METRICS

Projects managed and executed with a high level of efficiency, accuracy and professionalism
Demonstrates positive exposure of the brand by living the values of professionalism, precision and respect
Positive feedback from clients, team members and repeat business from retirement and care homes
Positive and nurturing work environment for all team members and contractors
All procedures, KPI’s and brand standards followed to create beautiful spaces that feel like home!

HOW TO APPLY

Send us an email at hiring@hugoandcompany.com and let us know why you think this is the perfect role for you! Then fill out the application form sent back to you for further consideration.

We look forward to hearing from you!

This job description is not all-inclusive and certain activities, duties or responsibilities may be required of the contractor as needed.

HUGO and Company is Hiring: Project Manager | Kitchener, ON